+64%notices read by parents
-40%overdue fees after 30 days
-10 hrs/weekteacher phone calls
About the client
A CBSE school group with four campuses, based in Bhopal, Madhya Pradesh, operating in the education, schools & coaching institutes sector.
The problem
Parents ignored bulk SMS, and teachers spent time calling parents about attendance and fee dues.
What we did
- WhatsApp Business Platform with approved templates
- Attendance alerts from the school ERP
- Fee reminders with payment links
- Circulars and event notices with opt-in management
- Two-way replies routed to class teachers
Outcome
- +64% notices read by parents
- -40% overdue fees after 30 days
- -10 hrs/week teacher phone calls
Services involved
WhatsApp Business API Automation · AI Automation
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
