-45%file checking time
+2xdiscrepancies caught before sanction
100%documents with audit trail
About the client
A gold-loan and MSME lender, based in Thrissur, Kerala, operating in the bfsi, nbfcs & fintech sector.
The problem
Loan officers manually checked KYC and income documents, causing delays and occasional missed discrepancies.
What we did
- Document classification for KYC, bank statements and invoices
- Extraction of key fields with masking of sensitive numbers
- Rule checks for mismatches in names and dates
- Review queue for credit officers
- Audit log for every document processed
Outcome
- -45% file checking time
- +2x discrepancies caught before sanction
- 100% documents with audit trail
Services involved
Intelligent Document Processing · AI Automation
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
