68%of orders placed through the portal
-80%order entry errors
1 dayfaster average dispatch
About the client
A paint and hardware distributor, based in Raipur, Chhattisgarh, operating in the retail, fmcg & distribution sector.
The problem
Hundreds of dealers sent orders through WhatsApp messages and calls. Staff re-entered everything into Tally, causing delays and wrong items.
What we did
- Dealer login with personalised price lists and schemes
- Quick reorder and stock visibility
- Credit limit checks and outstanding display from Tally
- Orders pushed to Tally as sales orders
- Android app for field sales reps
Outcome
- 68% of orders placed through the portal
- -80% order entry errors
- 1 day faster average dispatch
Services involved
B2B Ecommerce Development · Ecommerce Development
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
