-18 daysaverage freight collection period
95%PODs received within 48 hours
1daily report replacing manual calls
About the client
A regional transporter with 120 trucks, based in Nagpur, Maharashtra, operating in the logistics & transport sector.
The problem
Trip expenses, POD collection and freight payment follow-ups were tracked on paper and WhatsApp. The owner had no daily view of outstanding freight.
What we did
- Driver expense and POD photo submission via WhatsApp flow
- Automatic matching of POD to LR and invoice
- Freight payment reminders to parties with ledger extract
- Daily outstanding report to the owner
- Exceptions list for missing PODs
Outcome
- -18 days average freight collection period
- 95% PODs received within 48 hours
- 1 daily report replacing manual calls
Services involved
Business Process Automation · AI Automation
Client identity withheld. This anonymised case study is an illustrative example of our approach; figures are indicative and results vary by business, market and budget.
