Summary: Manual shipping bookings slow down growing stores. Integrating a shipping aggregator automates labels, courier selection, tracking and COD reconciliation.
As order volumes grow, booking couriers one by one becomes a bottleneck. Shipping aggregators such as Shiprocket connect your store to multiple courier partners through one platform.
What integration automates
- Importing orders from your store automatically
- Recommending couriers by price, speed and pin-code serviceability
- Generating shipping labels and manifests
- Sending tracking updates to customers
- Tracking COD remittances
- Managing returns and non-delivery reports (NDR)
Setting up
- Connect your Shopify, WooCommerce or custom store.
- Configure pickup addresses and package dimensions.
- Set courier priorities and rules.
- Enable customer notifications via SMS, email or WhatsApp.
Handling NDR
When a delivery fails, quick action matters. Automated WhatsApp messages asking customers to confirm address or reschedule can reduce returns.
COD reconciliation
Match COD remittances against delivered orders regularly to catch missing payments.
Custom integrations
For custom platforms or ERPs, courier APIs allow direct integration for order creation, label generation and tracking.
FAQs
Should we use one courier or an aggregator?
Aggregators offer flexibility and wider coverage; direct contracts may suit high volumes.
Can tracking show on our website?
Yes, with branded tracking pages.
Does this work with Tally?
Shipping and COD data can be synced to accounting with integration.
